Legal

Right of withdrawal

VISKOL OPERATIVNI SISTEMI DOO, Novosadski put 106, 21203 Veternik (Company ID 22116851, Tax ID 115125952)

As a rule, a consumer may withdraw from a distance contract within 14 days without giving reasons. CrvenaOS licences are digital content delivered electronically immediately after payment.

Under Serbian consumer protection rules, the withdrawal right does not apply when you expressly consent before payment that delivery starts immediately and that you thereby lose the withdrawal right, and you receive the contract confirmation by email. That consent is collected on the checkout page.

If the statutory conditions for exclusion are not met, send your withdrawal statement to povracaj@crvenaos.rs using the form below (or any other unambiguous statement).

Model withdrawal form

To: VISKOL OPERATIVNI SISTEMI DOO, Novosadski put 106, 21203 Veternik, povracaj@crvenaos.rs

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

  • Ordered on (*) / received on (*): _______________
  • Name of consumer(s): _______________
  • Address of consumer(s): _______________
  • Order number: _______________
  • Signature (only if this form is notified on paper): _______________
  • Date: _______________

(*) Delete as appropriate.